Assistant Manager - Employee Experience
Excitel Broadband
Job Description
Job Summary:
We are looking for an employee experience & internal communications professional who will play a key role in creating a positive, engaging, and connected workplace. You will be responsible for designing and executing employee engagement initiatives, driving internal communication, strengthening organizational culture and values, and enhancing overall employee experience.
Key Responsibilities:
Employee Experience
- Design and execute the annual employee engagement calendar.
- Partner with HRBPs, L&D, Talent Acquisition and business teams on employee experience initiatives.
- Track employee experience metrics such as engagement, participation, satisfaction, retention and eNPS.
- Plan and conduct engagement activities, events, campaigns, and employee connect initiatives.
- Design and execute employee experience initiatives across the employee lifecycle.
- Manage employee engagement programs, campaigns and activities.
- Conduct employee pulse surveys, engagement surveys and feedback mechanisms.
- Analyse employee feedback and identify key experience gaps.
- Promote recognition and appreciation programs.
- Manage event vendors, budgets, timelines, and logistics.
Internal Communication
- Develop action plans to improve engagement, culture, communication and retention.
- Create engaging communication for employees across email, WhatsApp, intranet, newsletters, town halls, and other channels.
- Draft leadership communications, announcements, campaigns, and employee updates.
- Maintain communication calendars and ensure timely publishing.
- Drive initiatives that strengthen organizational culture and values.
- Develop monthly/quarterly engagement dashboards.
- Measure initiatives through metrics such as participation, satisfaction, communication reach, and employee sentiment.
Key Competencies:
- Excellent written and verbal communication
- Stakeholder management
- Creativity and campaign thinking
- Event management
- Employee-centric mindset
Work Experience: Minimum 3 years of experience in handling employee engagement & internal communication.
Note: This is a 6 day work from office role. Only interested candidates may apply.