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Assistant Manager - Employee Experience

Excitel Broadband

GurugramFull-timeMid LevelOn-site

Job Description

Job Summary:

We are looking for an employee experience & internal communications professional who will play a key role in creating a positive, engaging, and connected workplace. You will be responsible for designing and executing employee engagement initiatives, driving internal communication, strengthening organizational culture and values, and enhancing overall employee experience.


Key Responsibilities:

Employee Experience

  • Design and execute the annual employee engagement calendar.
  • Partner with HRBPs, L&D, Talent Acquisition and business teams on employee experience initiatives.
  • Track employee experience metrics such as engagement, participation, satisfaction, retention and eNPS.
  • Plan and conduct engagement activities, events, campaigns, and employee connect initiatives.
  • Design and execute employee experience initiatives across the employee lifecycle.
  • Manage employee engagement programs, campaigns and activities.
  • Conduct employee pulse surveys, engagement surveys and feedback mechanisms.
  • Analyse employee feedback and identify key experience gaps.
  • Promote recognition and appreciation programs.
  • Manage event vendors, budgets, timelines, and logistics.


Internal Communication

  • Develop action plans to improve engagement, culture, communication and retention.
  • Create engaging communication for employees across email, WhatsApp, intranet, newsletters, town halls, and other channels.
  • Draft leadership communications, announcements, campaigns, and employee updates.
  • Maintain communication calendars and ensure timely publishing.
  • Drive initiatives that strengthen organizational culture and values.
  • Develop monthly/quarterly engagement dashboards.
  • Measure initiatives through metrics such as participation, satisfaction, communication reach, and employee sentiment.


Key Competencies:

  • Excellent written and verbal communication
  • Stakeholder management
  • Creativity and campaign thinking
  • Event management
  • Employee-centric mindset


Work Experience: Minimum 3 years of experience in handling employee engagement & internal communication.


Note: This is a 6 day work from office role. Only interested candidates may apply.

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