Assistant Front Office Manager Vancouver

Elevate guest experiences as the Assistant Front Office Manager at our vibrant Vancouver hotel. Lead an exceptional team while ensuring seamless operations and guest satisfaction every night. In this key overnight leadership role, you'll supervise operations in the Front Office and exemplify top-tier service standards.

With a previous background in luxury hotel environments, you will utilize your strong knowledge of Front Desk operations to manage guest interactions and address any concerns. Your communication skills and guest-focused mindset will contribute to creating a memorable stay for every visitor. Key Responsibilities: • Ensure guest satisfaction by resolving concerns promptly • Reconcile revenue and balance accounts receivable • Prepare detailed management reports • Lead and support overnight operational departments • Execute system updates for front office operations Requirements: • Previous leadership experience in luxury hotels • Strong knowledge of Front Desk operations • Proven team coaching and development abilities • Excellent problem-solving and communication skills • First Aid Certificate Level 2 required Bring leadership, operational excellence, and a commitment to guest service to our dynamic team. #J-18808-Ljbffr