Area Manager - Retail

Area Manager DCK is one of the world's leading fashion jewellery companies, working with many well‑known retailers and high‑street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco and many more! We are currently recruiting for a permanent, full‑time Area Manager to cover the following locations: Doncaster, Pudsey, Leeds City Centre, Ellesmere Port, Handforth Dean, Manchester Trafford Centre, Manchester, Liverpool, Warrington, Sheffield Meadowhall, Preston, Bangor NW.

The role is Monday‑Friday, 7 hours per day, requiring travel between stores. A personal vehicle and full driving licence are required. Responsibilities Drive sales through consistently high visual merchandising and operational standards.

Develop and maintain a highly capable team – providing induction, coaching and support to ensure Team Leaders are set up to succeed. Act as first‑line support to the Operations Team to deliver process efficiencies and business improvement opportunities. Line‑manage a group of Team Leaders, coaching them to achieve process efficiency and high‑quality standards in the field.

Monitor in‑store standards, sharing best practice among Team Leaders and raising the bar on area performance. Manage escalated host concerns around quality and standards, resolving them within agreed parameters. Proactively identify Team Leader performance improvement opportunities, providing coaching and escalating as required.

Hold responsibility for induction – ensure all new Team Leaders receive a warm welcome, are supported throughout probation, and receive meaningful feedback and targets for improvement. Embed an effective buddy system so that any new Team Leader starters or periods of absence do not negatively affect zone performance or host feedback. Recognise and celebrate great performance.

Work with other Area Managers and under the direction of Central Support Teams to identify trends in learning and development gaps and escalates where necessary. Suggest opportunities to drive improvement and efficiency and actively participate in any improvement work or project. Support the BOMS with delivering field communications, launches and initiatives and obtaining meaningful feedback.

Work as first‑line support with the Operations team to embed new ways of working, identify areas for process and quality improvements and shape action plans. Work under the direction of the Operations Manager to shape and deliver communication and training. Requirements Expertise in field operations, achieving high standards in the current role.

Supervisory experience. Strong communication skills – confident with delivering training. Ability to use own initiative to plan time.

Competency with technology. Confident and positive interpersonal skills. Proven work experience in retail.

Fashion trend awareness. #J-18808-Ljbffr