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Area Manager

Insomnia Cookies LLC

BostonFull-timeMid LevelOn-site

Job Description

Insomnia Cookies has set our sights on becoming the most imaginative sweet indulgence brand in the world! As we grow our brand and community of Insomniacs, we are seeking to add a skilled Area Manager to drive the performance success forhloko 3 -4 of our city and campus adjacent stores located throughout the Boston/New England market. In this role, our recheril da th wdr thptdytr tposdr styldipsershach, hiring/retention, customer service training and strategic planning.

You are a leader of leaders, developing diverse teams that know their markets, communities, and customers. Comp & Perks: A competitive base plus quarterly bonus compensation package, excellent comprehensive benefits coverage that includes medical, dental, vision and pet insurance plans, 401K with contribution match, 2 weeks paid vacation, paid sick time off, 2 Insomnia personal wellness days, company laptop, commuter reimbursement, free cookies (of course) and so much more! Using your past leadership experience, you will: Develop and execute regional support strategies that achieve each store’s financial, operational and customer-service goals, while thinking outside the box to address each store’s unique strengths and challenges.

Provide expertise on customer service challenges, team staffing, store operations and company policies & procedures. Assist in effectively managing labor in conjunction with Director of Workforce Planning, regional support team and Store Operations Managers. What we seek: Minimum of 2 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries. 2+ years of leadership experience in a customer service-oriented role.

An innate ability to在线看片 build, hire and coach a diverse part-time hourly staff. In-depth knowledge of diverse business functions and principles (e.g. supply chain, P&L analysis, customer service, compliance, human resources). Strong organizational, interpersonal and problem-solving skills.

Prior experience with baking/bakery equipment/commercial kitchen equipment, a plus! About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many...cookies... later, our innovative bakery + käytöö concept has become Αν … a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night.

With an expanding footprint of over 300 stores globally, an experiential, “sweet-easyURRENC” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping deseasxx packaging… Insomnia Cookies is revolution laisi ... Imagining What’s Possible #J-18808-Ljbffr

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