Application Engineer
3D Engineering Automation LLP
Job Description
Job Description / Roles & Responsibilities: - • Working knowledge on NX with variuos versions • Knowledge on Solid, Surface, Reverse Engg, MCD, GD&T, Large Assembly etc • Providing Pre/Post-sales support for Siemens portfolio; working within a team providing telephone and remote technical support to engineering companies so excellent communication and troubleshooting skills and the ability to follow through are essential. • Preferable applications: NX CAD • Interact with engineers to comprehend their requirements and offer relevant solutions depending on the software product suite. • Independently pinpoint and design a plan of action to facilitate client fulfilment. • Interact with users to make sure that customer business objectives are met. • Develop proof of concept models that are applicable to the industry. • Giving prospective clients tours of a software suite of goods and solutions. • Hold training sessions to assist both current and potential consumers. • Supporting customers and internal team with technical queries face to face, by telephone and via email. • Providing support in installation and renewal of software and AMC. • Participation in Company projects as and when required. • Carry out any other responsibility within your capabilities that are relevant to the job and reasonably requested of you by your manager.