Analista de suporte comercial

China Mobile International Brazil is seeking a Commercial Support Analyst to join our growing team in Brazil. The ideal candidate will be responsible for providing operational and administrative support to the commercial team, ensuring the smooth execution of sales processes, accurate management of commercial information, timely follow-up on activities, and proper management of sales-related documentation and processes.

The Commercial Support professional will work closely with internal departments, customers, vendors, and the sales team to support day-to-day commercial activities, coordinate processes, maintain accurate records, follow up on requests and opportunities, and ensure efficient communication and execution of commercial operations.

Work Location: Paulista Area, São Paulo

Work Model: 100% On-site

Key Responsibilities:

1. Collections and Accounts Receivable Management

• Perform active collections, conducting complex negotiations and proposing feasible payment alternatives.
• Monitor the accounts receivable portfolio, aging, DSO, and delinquency, performing periodic analyses.
• Support the definition of credit recovery strategies together with the Commercial and Finance teams.
• Assist in managing agreements, renegotiations, and follow-ups with key clients, following leadership guidelines.

2. Contracts and Client and Vendor Relationship

• Monitor commercial obligations within contracts, including milestones, quotations, invoices, guarantees, and deadlines.
• Request and evaluate quotations (RFQs) and support commercial negotiations with vendors and service providers.
• Manage and maintain relationships with vendors and suppliers, including onboarding, performance monitoring, and contract compliance.
• Act as a liaison between Commercial, Finance, Operations, and Legal, ensuring efficient and aligned workflows.
• Maintain a professional and cordial relationship with clients, serving as a key point of contact for financial and contractual inquiries.

3. Reports and KPIs

• Prepare management reports on collections, delinquency, cash flow forecasts, and commercial performance.
• Analyze trends, risks, and opportunities in the client portfolio.
• Propose continuous improvements to collections processes and commercial workflows.

Requirements:

• Bachelor’s degree in Business Administration, Economics, Accounting, Commercial Management, or related fields.
• Solid experience in collections, accounts receivable, commercial support, or similar areas.
• Strong negotiation a on skills and experience handling medium and large clients.
• Intermediate to advanced Excel skills.

Note:

• Position offered shall be determined by the candidate’s years of relevant experience and skillsets.

• All personal data collected will be used for recruitment and employment-related purpose only.