Analista de Sistemas

ANDRITZ is guided by its core values: Passion, Partnership, Perspectives, and Versatility, which define how we act and what we stand for.

• Passion: Do you feel a genuine passion for your work? Are you constantly looking to push yourself further?
• Partnership: Are you seeking an opportunity where you can share values and commitments?
• Perspectives: Are you open to exploring and discovering new paths, technologies, and innovative ideas to contribute to ANDRITZ’s promising future?
• Versatility: Are you prepared to take on new challenges and approach them with flexibility and creativity?

If so, this is your opportunity!

As a Systems Analyst, your main responsibilities will be:

• Technical User Support and User Management;
• Problem and Incident handling: diagnose and troubleshoot application problems, compose clear, concise, descriptive bug reports;
• Service requests handling: database exports/imports, data quality management.
• Dispatching of tickets;
• Analyze, identify, and capture optimization possibilities in applications and support processes;
• Contribution to data quality and usability of applications;
• Communication of user feedback to Product Management;
• Participation in building up the support knowledge base and compilation of user documentation;
• Collaboration with Product Management, Developers, Quality Assurance Team, and Business Partners.

We expect you to have the following academic background:

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Business Administration (with IT focus), Data Analytics, or Information Technology.

We are looking for candidates with the following technical skills:

• Oracle database and SQL knowledge, PL/SQL basics;
• Strong MS Excel skills;
• At least 1 year of experience in CRM support;
• Mandatory Advanced/Fluent English.

We are looking for people with a strong desire to learn and grow together with ANDRITZ Hydro!

TOGETHER, WE ARE ANDRITZ.

#J-18808-Ljbffr