Alterations Specialist

From Aisle to Algorithm and for All Life's Moments , at David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! If you are passionately enthusiastic , endlessly curious , and customer obsessed , say "I do" and apply today!

Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David's Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David's Bridal brand.

Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Maintain all service levels by being Prepared, Welcoming, Meet the Needs reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers.

Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds.

The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience required, preferably in bridal and/or special occasion production environment.

Prior experience with computerized POS (Point of Sale) system is a plus. Now that we've popped the question, please say "I do". Part Time Benefits Include: Rewarding Environment and Competitive Pay Team Bonus Dayforce Wallet - Get Paid Early!

Referral Incentive Program Generous Dream Maker Discount After First Pay Period Vision Care Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury 401K Program Discount for Identity Theft Protection Discounts for Home and Auto Insurance Discounts for Mobile Legal Benefits (MetLife Hyatt Legal Plans) Pet Insurance Love wins when love is for Everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve.

We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities.

Contact Human Resources at [email protected] or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies. Policy: Candidate Use of AI in Live Interviews We conduct interviews to evaluate each candidate's own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers.

Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance. Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job.

Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate. The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity.

This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.