AI Voice bots Engineer

GXSuite is hiring on behalf of a leading Conversational AI company About the Role We are partnering with an industry-leading organization in Conversational AI that has powered over 500 million devices and processed more than 10 billion AI-driven interactions. We are looking for a Voice & AI Engineer to build and scale intelligent voice solutions for our customers. In this role, you will work on voice bots, IVR flows, and AI-powered voice experiences , ensuring high reliability, performance, and customer satisfaction.

You will collaborate closely with Product, Platform, and Customer Success teams to deliver voice solutions that work well in real-world customer environments. Roles & Responsibility Build and maintain voice bots, IVR systems, and AI-driven call flows Integrate speech-to-text, text-to-speech, and conversational AI capabilities Work on improving call accuracy, latency, and overall voice quality Build backend services to support voice and AI workflows Integrate with telephony systems, CRMs, and third-party tools Debug and resolve voice-related issues in production Support customer implementations and feature rollouts What We’re Looking For Must have Strong experience with voice or telephony systems Hands-on backend development experience (Python / Node.js / Java) Experience working with APIs and cloud-based systems Understanding of conversational AI concepts (intents, flows, context) Ability to debug live production issues Good to have Experience with contact centre or customer support voice systems Exposure to AI/ML or LLM-based features Experience working in SaaS or B2B products Familiarity with multilingual or large-scale voice deployments Application Process Interested candidates are requested to apply via LinkedIn and respond to the screening questions. Only shortlisted candidates will be contacted.