Agentforce Developer

JOB DESCRIPTION **Salesforce Agentforce Developer** **Offshore** ### Responsibilities: ● Design, develop, test, and deploy AI-powered solutions using Salesforce Agentforce and Einstein AI capabilities. ● Configure and implement Agentforce agents, topics, actions, prompts, and conversation flows to automate business processes and enhance user experiences. ● Develop and maintain Apex classes, Lightning Web Components (LWC), Flows, and integrations to support Agentforce implementations. ● Collaborate with business stakeholders to translate requirements and user stories into scalable Agentforce and Salesforce solutions. ● Configure Prompt Builder, Agent Builder, Copilot Actions, Data Cloud integrations, and AI-driven workflows based on business needs. ● Integrate Agentforce with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and third-party applications. ● Ensure security, governance, and compliance standards are followed while implementing AI-powered solutions. ● Perform unit testing, system testing, deployment, and documentation for Agentforce implementations. ● Monitor Agentforce performance, troubleshoot issues, and optimize AI responses and automation processes. ● Update Project Managers on development progress, risks, dependencies, and roadblocks impacting project timelines. ● Participate in Agile ceremonies, client discussions, solution design sessions, and status meetings. --- ### Qualifications: #### Required Skills / Qualifications: ● 3+ years of experience in Salesforce development and implementation projects. ● Experience working on at least 2–3 end-to-end Salesforce projects in a developer role. ● Salesforce Platform Developer I Certification. ● Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, and Copilot capabilities. ● Strong experience in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce security model. ● Experience building custom actions, prompts, automation workflows, and AI-powered business processes within Salesforce. ● Knowledge of Salesforce integrations using REST APIs, Platform Events, and external services. ● Understanding of Data Cloud, CRM data models, and AI-driven customer engagement solutions. --- ### Preferred: ● Salesforce AI Specialist Certification and/or Agentforce Specialist Certification. ● Salesforce Platform App Builder or Platform Developer II Certification. ● Experience with Salesforce Data Cloud and Einstein GPT implementations. ● Prior experience working in Agile/Scrum development environments. ● Knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Omni-Channel solutions. ● Experience with Prompt Engineering and Generative AI concepts. ● Knowledge of Reports & Dashboards, SOQL & SOSL. ● Experience with CI/CD, DevOps Center, Git, and Salesforce deployment tools. ● Strong understanding of Profiles, Roles, Permission Sets, Sharing Rules, and Security Best Practices. ● Experience with data migration and large-scale Salesforce implementations.