Agent Engineer

Job DescriptionWhat You’ll Do - Design and configure AI agents for real-world business use cases. - Develop effective prompts, instructions, personas, and conversation flows. - Integrate agents with APIs, tools, connectors, CRM, banking, ticketing, messaging, and knowledge systems. - Identify and handle edge cases, failures, ambiguity, and recovery scenarios. - Build and execute evaluation and regression test scenarios to improve agent quality. - Iterate agent behaviour based on real-world usage, feedback, and performance. - Work on Conversational Agents or Work Agents. - Support rapid POC development and customer-facing solution delivery. Must-Have Skills - 2+ years of hands-on LLM / Generative AI / Software Engineering experience - Strong Prompt Engineering & Instruction Design experience - Experience building AI Agents / Agentic AI / Conversational AI - Understanding of tool calling, API integration, and workflows - Experience with LLM evaluation, testing, and edge-case handling - Strong problem-solving and analytical skills - Ability to work on production-oriented AI solutions Good to Have - Experience with multilingual or conversational AI - Experience with Indian languages / code-switching - Experience with workflow automation and scheduled AI tasks - Experience with RAG, LangChain, LangGraph or similar agent frameworks - Customer-facing POC or solution delivery experience