Administrative Operations Senior Manager

Administrative Operations Senior Manager (6-Month Fixed-Term Contract) Professional Services Edinburgh - Hybrid 50-60k Are you an experienced operations leader with a background in professional or financial services? This is an excellent opportunity to lead a large administrative function, driving operational excellence, developing high-performing teams, and ensuring the delivery of exceptional support across a growing organisation. Working closely with senior stakeholders, you'll take ownership of administrative operations, lead strategic improvement initiatives, and play a key role in shaping the future of the function during an exciting period of growth and transformation.

Your Role: Lead and develop multiple administrative teams through Team Leads, fostering a high-performance culture. Take ownership of firm-wide administrative service delivery, ensuring consistent, high-quality support across the business. Manage workforce planning, resource allocation, and operational capacity to meet business demands.

Partner with senior stakeholders to deliver efficient and effective operational support. Drive continuous improvement initiatives to enhance processes, service delivery, and operational efficiency. Oversee performance management, coaching, succession planning, and capability development across the function.

Ensure compliance with quality standards, governance requirements, data protection, and operational controls. Monitor KPIs and management information to support informed decision-making and continuous improvement. Act as a senior escalation point for operational and people management matters.

Build strong relationships across the business and contribute to wider organisational initiatives. About You: Significant experience leading administrative operations within a professional services or regulated environment. Proven track record of managing managers or Team Leads and developing high-performing teams.

Strong operational and commercial mindset with experience improving service delivery and business processes. Excellent stakeholder management skills with the ability to influence senior leaders. Highly organised, resilient, and comfortable managing multiple priorities in a fast-paced environment.

Passionate about delivering operational excellence and developing people. Reach out to me at [email protected] or apply here for more information!