Administrative Assistant

Operations Planning Administrator

Location: Toronto, ON, Canada

Employment Type: Contract

Industry: Insurance

️ French/English: Bilingual preferred

About the Role

Our insurance client is seeking an Operations Planning Administrator to support colleagues within the Operations Planning Department. This role is ideal for someone who is organized, detail-oriented, and comfortable working with documents, reports, and administrative processes.

What You’ll Do

• Ensure timely and accurate processing of documents and information.
• Prepare and update reports using established templates.
• Support achievement of SLAs, KPIs, and business objectives.
• Maintain accurate data entry and documentation.
• Follow company policies, procedures, and performance standards.
• Provide administrative support to the Operations Planning team.
• Develop a basic understanding of relevant insurance processes and legislation.
• Complete routine and repetitive tasks with a high level of accuracy and attention to detail.

What You Need

• 1+ year of administrative work experience.
• Strong attention to detail and accuracy.
• Ability to manage similar tasks consistently and efficiently.
• Strong organizational and time-management skills.
• High school diploma or equivalent.
• French and English bilingual skills preferred.

What Makes You Stand Out

• Previous experience in the insurance or financial services industry.
• Experience preparing reports and maintaining spreadsheets.
• Familiarity with SLAs, KPIs, and operational processes.
• Strong Microsoft Office/Excel skills.
• Experience working in a structured, deadline-driven environment.
• Strong written and verbal communication skills.

Why Join?

• Work with a company that has a strong brand and proven results.
• Collaborative culture with opportunities for internal mobility and career growth.
• Access to Employee Resource Groups, mentoring, volunteering, and leadership networking opportunities.
• Opportunity to build valuable experience within the insurance industry.