Admin Officer
Access To Therapy
Job Description
About us
Access to Therapy is a paediatric allied health practice in Springfield. We provide speech pathology, occupational therapy, physiotherapy, dietetics and early childhood intervention teaching to families across Ipswich, Springfield and Logan. Our mission is simple: access, empathy and hope for every child and family we work with.
We're growing, and we're looking for a friendly, organised Administration Officer to join our front desk team.
About the role
Part-time, (Thursday and Friday (with the option of Wednesday), 8:30am–4:00pm)
Location: willing to work in Springfield or Raceview (clinic launching in November)
You'll work closely with our Administration Coordinator to give families and clinicians a smooth experience every day
What you'll do
Welcome families in the clinic and answer phone and email enquiries warmly and professionally
Book, reschedule and confirm appointments in our clinical software, and manage waitlists
Coordinate appointments with kindies, daycares and schools, including access forms
Process invoices, payments and Medicare rebates, and follow up outstanding accounts
Support NDIS administration, including service agreements and plan‑managed invoicing
Order supplies and help with onboarding tasks for new staff
Suggest and help put in place better ways of doing things
About you
Not essential but helpful - experience in reception or administration, ideally in health, allied health or a medical practice
Clear, kind communication with families, including when things are stressful
Organised, accurate and able to juggle priorities
Understanding of NDIS and Medicare billing is highly regarded but not essential
Team player
What we offer
A supportive, values‑driven team that appreciates great admin
Stable, family‑friendly part‑time hours
Room to grow as the practice expands
Meaningful work supporting children and families in our local community
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