Admin Assistant with Experience

Administration Assistant – Busy Dental Laboratory | Gold Coast

Full-Time | Monday to Friday | 8:00 am – 5:00 pm

Cosmetic Dental Design is a busy and growing dental laboratory on the Gold Coast, and we are looking for an experienced and motivated Administration Assistant to join our friendly team.

This is a varied role that combines office administration, customer service, and occasional delivery duties. You will play an important role in ensuring the smooth day-to-day operation of our laboratory while providing outstanding service to our clients.

About the Role

• Manage incoming phone calls, emails, and general client enquiries
• Provide exceptional customer service to dental clinics
• Assist with scheduling, data entry, filing, and general administration
• Prepare invoices, paperwork, and delivery documentation
• Coordinate incoming and outgoing dental cases
• Maintain accurate client records
• Assist with general office organisation and housekeeping
• Occasionally deliver completed dental cases to clinics throughout the Gold Coast using a company vehicle
• Represent the company in a professional and friendly manner when visiting clients

About You

• Previous administration experience is essential
• Excellent communication and customer service skills
• Strong computer skills and confidence using Microsoft Office
• Highly organised with excellent attention to detail
• Ability to prioritise tasks and work in a fast-paced environment
• Professional presentation and a positive attitude
• Reliable, punctual, and able to work independently as well as part of a team
• Current open driver's licence
• Clean driving history

What We Offer

• Permanent full-time position
• Supportive and friendly team environment
• Stable role with a well-established and respected dental laboratory
• Company vehicle provided for work-related deliveries
• Variety in your day with both office-based and client-facing responsibilities

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