Accountmanager Customer Service

We are looking for a Key Account Manager Mobile who is ready to shape the future of technology by creating an exceptional experience for our customers. In this role, you will take ownership of one of our most strategic online accounts in the Benelux and lead the way in driving sales and showcasing our advanced product portfolio. Your goal is to exceed targets, strengthen Samsung's reputation for quality and innovation, and make a real impact on one of our key partnerships.

As a Key Account Manager, you will manage and expand strategic customer relationships across online channels. You will be responsible for the sales performance and market share of Samsung’s smartphones, tablets, and wearables. Your role involves developing and executing comprehensive account plans, building sustainable partnerships, and ensuring that revenue, market share, investment, and customer satisfaction targets are consistently achieved.

Account Management:

Manage and grow a strategic key account. Strategic Planning:

Create and implement tailored account plans aligned with our business strategy. Sales & Targets:

Take full ownership of achieving sales objectives and maximizing market share. Data Analysis & Forecasting:

Monitor sales figures, market trends, and customer performance to refine forecasts and strategies. Collaboration:

Work closely with internal teams—including Channel Marketing, Supply Chain, and Finance. Your team Our team is part of the Mobile division and is dynamic, driven, and fast-paced. A commercial mindset, energy, and a strong drive to succeed are key. As a Key Account Manager, you should possess a strong strategic mindset, excellent stakeholder management skills, and a high commercial drive. Ideally, you are a collaborative team player with the “Samsung DNA”. A completed Bachelor’s degree in a commercial discipline. Minimum 5 years of experience as a Key Account Manager, or 8 years in a Senior Account Manager or similar role. Proven experience in sales and stakeholder management. Professional command of Dutch and English. Skilled in MS Office (Excel & PowerPoint). Competitive compensation & benefits package to reward you for your work in supporting our company to grow, including health insurance fully reimbursed by Samsung, 6% personal contribution to pension, and an internet allowance of €29.42 per month. ~ Annual incentive: up to 0.5 months' salary (for Sales and Marketing). ~ Telephone from Samsung with unlimited calling and 10GB data within the EU, and a Samsung laptop. ~ Access to the company restaurant, where you can enjoy an extensive lunch for a competitive price and even freshly prepared evening meals to take home. ~ Extensive development, health & wellbeing programs, including Samsung University, young talent & leadership programs, on-site fitness, online mental health portal, personal gym sessions, and more.

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, putting people and what they care about at the center of everything we create.

Progressive Innovation:

We constantly find new ways to improve the way people live by creating inventive products and services. Ready to drive innovations as our next Key Account Manager Open Markt? Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at:

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