Account Manager

About Us

Temu is seeking a highly motivated and experienced Business Development Manager to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping us achieve our goals. In this role, you will have the opportunity to work with a team of driven individuals dedicated to making a difference in the industry.

Responsibilities

• Serve as a primary point of contact for sellers, addressing issues related to registration, compliance, listing support, and account management promptly and professionally based on the guidance of global teams.
• Assist sellers in understanding platform policies, documentation requirements, and troubleshooting steps, including but not limited to product listing errors, payment delays, or compliance violations.
• Collaborate with internal teams (Legal, Compliance, Product) to support the resolution of seller escalations and improvement of processes.
• Analyze seller pain points and feedback to propose platform or workflow optimizations.
• Conduct training sessions to provide information support for sellers on best practices for account health and growth.
• Track seller performance metrics (e.G., onboarding completion rates, issue resolution time) and report trends to leadership.

Required skills / Minimum Qualifications

• 5+ years of operational experience, including but not limited to experience in brand management or platform operations.
• Strong data analysis skills, able to analyze industry trends and project management through data, and summarize conclusions.
• Excellent problem-solving skills, self-motivation, ability to think strategically and adapt quickly to changes.
• Ability to work under pressure and manage logistics during high-demand periods.

Equal Employment Statement

At Temu, we are proud to be an employer that builds a diverse community. We encourage all qualified individuals to apply and join our team. We are dedicated to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity.

Apply today to join Temu and be part of a dynamic and innovative company.