Account Manager - Mandarin Speaker

ABOUT SHEIN

SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 160 countries.

Founded in 2012, SHEIN has nearly 18,000 employees operating from offices around the world, with Brazil Headquarters located in São Paulo.

ABOUT THE ROLE

The Account Manager team is responsible for maintaining and establishing the relationship between sellers and SHEIN, helping them to improve their sales. You will be part of an exciting team that provides support and guidance to sellers, ensuring mutual growth and success. For this role, the ideal candidate will need to be able to navigate between portuguese and chinese context.

This role will be based in our office in São Paulo Faria Lima.

Responsabilities:

● Responsible for improving sales and number of orders for all managed sellers they assist

● Responsible for establishing and maintaining a good relationship with fashion sellers, monitoring sales and operation

● Help the sellers to select SKUs for various campaigns and promotions

● Prepare reports and provide detailed information about assisted sellers to category managers in order to execute defined strategies

● Research the fashion market and do competitive analysis

Qualifications:

● Bachelor's degree or above

● Sales aptitude and ambition to constantly surpass your KPIs

● Experience in managing market place partners

● Logical and problem-oriented thinking

● Good analytical skill

● Excellent communication skills

● Microsoft Excel domain

● Advanced / Fluent Brazilian Portuguese is mandatory.

● Advanced / Fluent Mandarin/Chinese is mandatory.

● Experience in Marketplace is a plus

At SHEIN, we believe that diversity is the force that drives innovation. We are committed to creating an environment where all voices are heard, valued and respected. All our vacancies are inclusive for people with disabilities, women, black people, LGBTQIAPN+ community and all types of diversity.