Account Manager - Kroger Omnichannel

Overview of the Role The Account Manager, Kroger Omnichannel role will act as a 360 account manager for the C.A. Fortune client base across Kroger and Kroger's digital and marketing ecosystem, including Kroger.com and retailer media platforms. Fully remote; if local to Chicago, IL, observe a hybrid schedule (3 days in-office).

Salary: $75,000 - $85,000, based on experience, qualifications, and skills. Minimal overnight travel required – less than 10%. We seek people who want to commit to us and grow their careers long-term.

Join us to build better brands that inspire healthier lifestyles for consumers and their families. What You'll Do Partner with internal teams to develop Kroger and Kroger's omnichannel ecosystem expertise. Provide insights into key metrics and performance trends across Kroger's in-store and digital business.

Support planning and execution of marketing, advertising, and promotional efforts across Kroger platforms. Create operating standards for managing client businesses both online and in-store within Kroger. Act as a 360 Account Manager for C.A.

Fortune client base across Kroger and Kroger.com. Develop and execute plans to drive ROI through performance-based and brand-building strategies. Represent client interests to Kroger, 84.51, and Kroger Precision Marketing (KPM).

Analyze and report on client business results tied to Kroger digital initiatives and retail media programs. Share overall understanding of Kroger's omnichannel ecosystem, including Pickup & Delivery, loyalty, and retail media. Support new item setup, pricing, digital shelf optimization, SEO, content syndication, and digital advertising initiatives.

Collaborate cross-functionally with sales, insights, and media teams to support joint business planning and retailer growth strategies. What You Should Bring Strong knowledge of the consumer products industry (specifically food products). 4-year bachelor's degree or equivalent industry experience. Proficiency with Outlook, Word, Excel, PowerPoint, SharePoint.

Understanding of Kroger systems and platforms including Kroger Precision Marketing (KPM), Kroger Ad Platform (KAP), Prism, Stratum, Market6, and Kroger's digital ecosystem. Familiarity with omnichannel retail strategies including Pickup & Delivery, loyalty marketing, and retail media. You Will Stand Out If You Have Previous Kroger (in-store or digital) experience.

Familiarity with Kroger systems such as Prism, Stratum, KPM, KAP, or 84.51 tools. Account management experience directly supporting Kroger. Experience managing retailer media campaigns or omnichannel marketing initiatives within grocery retail.

Perks PTO and sick days. 11 paid company holidays per year. 1 floating holiday. 2 paid volunteer days per year. Bonus eligible. 3 months fully paid parental leave (regardless of gender). Medical, dental, and vision.

Paid company life insurance. 401(k) with company match. Summer hours (half day Fridays from Memorial Day through Labor Day). Work from home flexibility.

Come As You Are C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. We encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory. #J-18808-Ljbffr