Account Manager (IT) - Hybrid

VANRATH are delighted to be partnering with a rapidly expanding technology services organisation as they seek to appoint an Account Manager to join their growing commercial function. This is an excellent opportunity to join a business experiencing sustained growth and to play a key role in developing and maintaining long-term customer relationships across a varied client portfolio. This role would suit an experienced account management professional with a background in technology or managed services who enjoys building relationships, identifying opportunities, and delivering value-led solutions.

The Role Working within a collaborative commercial team, the successful candidate will be responsible for managing and growing existing customer accounts while also supporting wider business development activity. The role will involve acting as a key contact for clients, understanding business objectives, and working closely with internal teams to ensure customers receive tailored technology solutions and an excellent service experience. Key duties will include: Building and maintaining strong relationships across an established customer base Managing customer accounts and identifying opportunities for account growth and service expansion Working with internal technical and pre-sales teams to create tailored technology proposals and solution recommendations Supporting the preparation of quotations, tenders and customer presentations Conducting regular client meetings both remotely and face-to-face Maintaining an active sales pipeline and forecasting future opportunities Developing trusted relationships with stakeholders at varying levels within customer organisations Collaborating with partner organisations and internal departments to ensure successful delivery of client requirements Reviewing account performance and contributing to monthly commercial reporting Supporting wider new business activity and identifying opportunities for future partnerships The Ideal Candidate To be considered, candidates should demonstrate: Previous experience in an Account Manager, Client Manager or similar customer-facing commercial role Exposure to the IT, technology or managed services sector Proven experience managing and developing B2B customer relationships Strong commercial awareness with a track record of achieving or exceeding revenue objectives Experience producing customer proposals and solution documentation Excellent communication and presentation skills with the ability to engage with stakeholders at all levels Strong organisational skills and the ability to manage multiple priorities effectively A proactive and customer-focused approach What's on Offer Competitive salary dependent on experience Hybrid working model with flexibility around home and office working Enhanced annual leave allowance with service-related increases Private healthcare Life assurance Company pension scheme Ongoing learning and development opportunities Structured progression pathways and career development support Regular salary and performance reviews Cycle to work scheme Social events and team activities Opportunity to join a fast-paced and growing organisation where you can make a genuine impact For further information on this opportunity, or to discuss other commercial roles across Northern Ireland, please contact VANRATH for a confidential discussion.

Skills: IT Cybersecurity Tech Sales Account Manager IT Solutions Business Development Benefits: Work From Home Hybrid working benefits WHJS1_NI