Account Executive

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As a Mid-Market Account Executive at ChurnZero, you’ll join a high-performing sales team fresh off a record-breaking quarter — hitting 140% of quota — with the leadership, structure, and enablement you need to thrive. You’ll collaborate closely with Sales, Marketing, and Revenue leaders to identify high-potential accounts and run strategic, multithreaded sales cycles that solve real customer challenges. Backed by a best-in-class Customer Success platform and a market eager for our solution, you’ll have the opportunity to close impactful deals, grow your career, and make your mark in a category-defining company.

Job Title: Mid-Market Account Executive

Classification: Exempt

Reports to: Director of Commercial Sales

Location: Hybrid – Washington, D.C., US-based preferred

Target Salary Range: $85k to $95 annual base salary

Target OTE Range: $160k to $180k annual OTE target

What You’ll Do

• Own the full sales cycle from initial outreach to close for mid-market accounts (typical ACV: $20k–$75)
• Generate pipeline through a combination of inbound qualification and self-sourced outbound prospecting
• Partner with SDRs, Solutions Consultants, and Marketing to deliver tailored buying journeys
• Lead effective discovery and champion-building conversations with CS, RevOps, and Revenue leaders
• Maintain deal progression and pipeline health using best-in-class sales tools and processes
• Deliver accurate forecasting, maintain CRM hygiene, and execute a structured sales methodology
• Consistently meet or exceed monthly and quarterly quota targets
  
  

What You’ll Bring

• 3–5 years of experience in SaaS sales with a focus on mid-market customers
• A proven ability to prospect proactively and generate outbound pipeline
• Experience closing multi-threaded sales cycles with multiple stakeholders
• Operational fluency: forecasting, opportunity management, deal pacing
• Familiarity with (or a desire to learn) structured sales frameworks like MEDDPICC, Challenger, or Sandler
• Strong business acumen and ability to consultatively map value to customer outcomes
• AI fluency is a plus — we’re building in this space and need sellers who are, too
  
  

Why Join Us

• Momentum — We’re exceeding plan and accelerating growth
• Clarity — You’ll work within a well-defined market segment and clear ICP
• Support — You’ll be coached by elite sales leadership with a track record of developing talent
• Tools — You’ll have access to a modern tech stack and robust enablement resources
• Innovation — You’ll sell a category-leading platform with a forward-looking AI roadmap
• Career path — Whether you aspire to go enterprise, lead teams, or expand your skill set, we invest in internal growth
  
  

About ChurnZero

ChurnZero is the AI-powered platform and partner for customer growth, engineered for customer teams to deliver more recurring revenue and customer value at scale.

ChurnZero's customer growth software connects proprietary Customer Success AI, analysis, and automation to the customer experience, enabling personalized in-app communication, advanced health scoring, actionable reporting, accurate revenue forecasting, and scalability across every stage of team maturity. ChurnZero's team prides itself on being a top-rated partner, consultant, and coach to customer teams worldwide. Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington, D.C.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Information Technology

• Industries

  Software Development

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