Academic Operations Manager (San Diego)

California Miramar University is seeking a highly organized, execution-driven Academic Operations Manager to support the day-to-day academic operations of our San Diego campus. This is a critical role for a professional who thrives on structure, follow-through, systems coordination, and operational excellence in a growing university environment. The Academic Operations Manager will help ensure that courses, faculty, systems, and academic processes are fully prepared and running smoothly each term.

This role is ideal for a detail-oriented, hands-on professional who is comfortable owning processes, managing multiple priorities, driving follow-through, and holding others accountable to deadlines and standards. This is a full-time position based in San Diego. On-site work is preferred.

Flexibility is required during course launch periods and other high-volume times. Key Responsibilities Own and manage day-to-day academic operations and administrative processes Ensure all courses are fully ready before the start of each term Manage LMS setup, course uploads, formatting, copying, and section setup Create and update records in the SIS Run queries in the SIS and help ensure SIS data is synced with HubSpot Coordinate course scheduling and faculty assignments Support faculty onboarding logistics and track completion of required items Ensure faculty meet deadlines for syllabi, course content, and other pre-term requirements Maintain course templates, academic records, and organized course materials Serve as a librarian for academic materials, including organization, version control, and document management Coordinate textbook and course material administration Administer academic surveys and related tracking Support student monitoring processes and related academic follow-up Track academic operational data, readiness status, and completion of key tasks Support substitute instructor coordination when needed Serve as the main operational point of coordination between faculty, Program Leads, and the Vice President of Academics Ensure academic processes, checklists, and workflows are followed consistently Identify operational gaps and improve processes for stronger consistency and execution Resolve day-to-day academic operational issues and escalate larger concerns as needed Qualifications Bachelor’s degree required in Business, Education, Operations, or a related field Minimum of 3 years of experience in operations, academic administration, coordination, or a similar role Higher education experience strongly preferred Experience with LMS platforms, preferably Moodle Experience with SIS systems Strong Excel or spreadsheet tracking skills Experience with process tracking, documentation, and administrative systems coordination Strong communication, organization, and follow-up skills High attention to detail and strong accountability Ability to manage multiple priorities, solve problems, and exercise good judgment Consistent, persistent, and execution-focused work style Compensation $65,000 to $80,000 annually Benefits Medical, Dental, and Vision insurance Paid Time Off: 10 Paid Vacation Days annually, 40 Paid Sick Hours annually, 14 Paid Holidays Collaborative, mission-driven work environment Opportunity to make measurable impact on student success and institutional growth